Embarking on a nautical journey with WetRentals is designed to be seamless, secure, and satisfying from start to finish. Our booking process is straightforward, ensuring that from the moment you decide on a boat until you step on board, your experience is hassle-free and clear. Here's a step-by-step guide to understanding how our booking system works, so you can sail away on your adventure with confidence.
Step 1: Find Your Perfect Boat
Browse or Search: Use our search feature to explore our extensive fleet. You can filter results based on boat type, location, capacity, and other preferences.
Compare Options: Review boat listings, read descriptions, check out photos, and compare prices to find the perfect match for your needs.
Read Reviews: Take advantage of previous renters' experiences to inform your choice.
Step 2: Check Availability
Once you've selected a boat, use the calendar feature on the boat’s listing page to check availability for your preferred dates.
If you have flexible dates, you might find alternative options or special offers.
Step 3: Request to Book or Instant Book
Request to Book: For most boats, you'll send a booking request to the boat owner. Include any questions you have or special considerations in your message.
Instant Book: Some listings offer an Instant Book feature, allowing you to skip the request step and book immediately, knowing the boat is yours for the selected dates.
Step 4: Await Confirmation
Request to Book: If you've sent a request, the boat owner will respond within 24 hours. Once approved, you'll receive a notification to proceed with the booking.
Instant Book: You’ll receive immediate confirmation of your booking along with details about your rental.
Step 5: Communicate with the Boat Owner
After your booking is confirmed, you'll have access to direct communication with the boat owner. This is the perfect time to ask any remaining questions and confirm details such as meeting points, times, and any special arrangements.
Step 6: Make a Payment
Securely submit your payment through WetRentals’ platform to finalize your booking. We use industry-standard encryption to ensure your payment information is protected.
A deposit or full payment may be required, depending on the boat owner’s policy.
Step 7: Prepare for Your Trip
Ensure you have all necessary information, including the boat’s location, check-in procedures, and any required documentation or identification.
Review safety guidelines and ensure you’re prepared for a day on the water.
Step 8: Enjoy Your Rental
Meet the boat owner at the agreed-upon time and location, receive a brief orientation if necessary, and then set sail on your adventure.
Remember to follow all safety guidelines and respect the boat as if it were your own.
Step 9: Return the Boat
Return the boat to the designated location at the agreed-upon time. Make sure the boat is in the same condition as when you set off.
Go through any necessary check-out procedures with the boat owner.
Step 10: Leave a Review
After your rental, you’ll have the opportunity to leave a review. Share your experience to help future renters and provide valuable feedback to the boat owner.
Support Throughout Your Journey
Our customer support team is here to assist you at any stage of the booking process. Whether you need help choosing a boat, have questions about a reservation, or encounter any issues during your rental, we’re just a message or phone call away.
By following these steps, you’re all set for a smooth and enjoyable booking experience with WetRentals. We’re excited to be a part of your next water adventure!